Delivery

We can ship orders for our products anywhere in the world. All products are discreetly supplied in plain packaging for your privacy.

Christmas 2011 posting information and dispatch dates.

To ensure receiving your order before Christmas day, we advise you to make your orders before the last dispatch dates as follows;

  • UK First Class: Wednesday 21st December
  • UK Next Day: 22nd December
  • For Europe: Order by the 13th December
  • For Rest of the world: Order by the 10th December

The delivery is subject to Royal Mail delivering as per schedule and to orders being received on the given date before 2.00pm.

Normal posting services upto Thursday 22 December.

Friday 23rd December.
Orders received up to 12 noon on 23 Dec will be dispatched on the same day.

Next posting date is Thursday 29th December 2011.
Orders received after 12 noon 23 Dec and upto 12 noon

Thursday 29 December 2011 will be dispatched on Thursday 29 Dec.

Next posting date will be Tuesday 3 January 2012.
Orders received after 12 noon 29 Dec and before 2pm on 3 Jan will be dispatched on that day.

Normal posting resumes Tuesday 3rd January 2012.

UK Orders:

Standard Delivery:

Standard deliveries are normally received within 48 hours after dispatch. Royal Mail does not deliver on Sundays or public holidays.

Herbal V:

  • £3.00 delivery any where in UK mainland.

Other Products (excluding sextoys / devices):

  • £5.00 for UK Standard Delivery.

Standard deliveries are not available for sextoys and devices.

Recorded Delivery (Signed For):

Recorded deliveries are normally received within 48 hours after dispatch. Royal Mail does not deliver on Sundays or public holidays.

  • £6.00 for UK recorded delivery.

Special Next Day Delivery (Signed For):

Special Next Day Delivery is available for an extra £5.00 (£5.00 + £5.00 = £10.00)

  • £10.00 for UK Next Day Special Delivery.

Free upgrade when your order totals £90.00 or above (excluding p&p).

If your order totals £90.00 or above (excluding p&p), we will send your order via Royal Mail Special Next Day Delivery at no extra charge.

Orders must be placed before 2pm (Mon-Thursday only) to be guaranteed to reach you the following day.

  • Next day delivery is available only to addresses in the UK.
  • Special Next Day Delivery is guaranteed by Royal Mail to reach the customer by 1pm the next working day (Mon-Friday only).
  • All Special Next Day Deliveries require a signature.
  • If no one is home to sign for the item, Royal Mail should leave a card explaining where to collect your item or how to get the item redelivered.
  • We accept no responsibility for any errors or late deliveries made by Royal Mail.

For Orders Over £90.00 (excluding p&p):

If your order totals £90.00 or above (excluding p&p) and you do not wish your order to be sent via Royal Mail Special Next Day Delivery, you may choose Standard Delivery during 'Stage-3' of the checkout process.

*Important* - if you choose not to have your order sent free Special Next Day Delivery then you agree to take full responsibility should your order be lost in transit - this means that you waiver the right to a refund or replacement should your order not arrive.

For Orders Over £110.00 (excluding p&p):

  • FREE Next Day Special Delivery for UK orders.

Multiple items orders:

Only one charge will apply on multiple item orders. On multiple item orders, that includes a sextoy or devices, then standard delivery is not available and again only one postal cost is charged. Additional postal charges maybe added on some FREE offers (check offer conditions).

International Orders:

For All Products:

  • Rest of Europe £12.00
  • Rest of World £15.00

Orders will be dispatched within 24 hours of us receiving full payment.

Please allow 10 working days for delivery to mainland Europe and 15 working days to the rest of the world. Please note that delivery times may vary from country to country.

Customs or Import Duties:

The recipient of an International shipment outside of the EU may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you the receiver; we have no control over these charges and cannot predict what they may be.

In addition, when ordering from ultimate-herbal, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Country Exclusions:

Ultimate-herbal reserves the right to refuse international shipments at our discretion. In the likelihood that we are unable to ship to your country we will notify you immediately.